Lab

Ensuring and maintaining customer satisfaction is among the primary goals of our laboratory. To monitor customer satisfaction, a customer satisfaction survey is sent with each report. Customers are notified when their surveys, received via fax, email, or mail, reach the laboratory. Customers are informed that the necessary work has been done. The responses received are discussed at Management Review meetings.

In accordance with our TS EN ISO/IEC 17025 standard, to help us serve you better and improve ourselves, we kindly request that you download and complete our Customer Satisfaction survey and send it to us via email. laboratuvar@marzinc.com.tr Please send it to this address.

Any dissatisfaction with the laboratory activities and results under the scope of Marzinc A.Ş., communicated by any individual, customer, or other interested party, is defined as a complaint, and the necessary actions will be taken within the framework of this complaint procedure. Please download and fill out the complaint application form and send it by email. laboratuvar@marzinc.com.tr Please send it to this address.

To learn more about the Appeal/Complaint Workflow process: Click here.


Customer Satisfaction Survey Objection - Suggestion Form

Accreditation Certificate

Lab
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Since our establishment, we have played a significant role in protecting the natural environment through our environmental and sustainability efforts.

We process the flue dust collected by industrial facilities through filtration methods, rendering it harmless to the environment by subjecting it to high-temperature treatment and a series of processes, and recovering the zinc oxide it contains for economic benefit.

Established with advanced and modern technology, Marmara Zinc Recycling produces in a much more environmentally friendly and efficient way compared to its counterparts around the world.



Marzinc operates with a human-centered approach. is an environmentalist. contributes to the economy. supports recycling. is sustainable.

Flue Dust Formation

Iron and steel production produces flue dust.

The release of dust into nature is prevented.

Harmful flue dust generated during iron and steel production is filtered, preventing its release into the environment.

Safe Transportation

Safely transporting the filtered flue dust to the recycling facility.

Decomposition

At the facility, after high-temperature treatment and a series of processes, the flue dust is rendered harmless to the environment, and concentrated zinc oxide is separated from the dust.

Recycling

Metallic zinc ingots are produced.

Industrial Use

Metallic zinc is processed into products for consumer use in various industries, primarily automotive, galvanizing, and pharmaceuticals.

Reusable

The manufactured zinc-containing products reach consumers and are used.

Recycling of Scrap

Materials that have reached the end of their useful life become scrap metal.

Referral for Recycling

The scrap metal is sent to a steel factory for recycling.

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